The Short variation: In case you are searching for exclusive gemstone or special anniversary gift, Leibish & Co. provides a powerful inventory of top-quality, colourful, and conflict-free diamonds and gems. The family-run business has been running online since 1998 with your own touch which has had gained repeat business the world over. Leibish & Co. makes it easy to purchase loose stones or even use their complimentary “Design Your Own” tool to carry the perfect piece of precious jewelry to life. With decades of experience and solid artistry under the strip, Leibish & Co. is found on the verge of broadening the supply to watches and various other accessories.
When Leibish Polnauer founded 1st web diamond company in 1998, it got nearly the full time to publish one picture and description to their internet site â but he had been a visionary who noticed potential during the fledgling field of e-commerce. “When he views the potential in a thought, he will try everything inside the power to progress with-it,” mentioned Benji Margolese, Director of Content Marketing for Leibish & Co.
Leibish produced a successful, family-run process along with his wife and children providing in authority positions. They’ve grown a successful web business with offices positioned globally. Leibish & Co. is actually a leader in special colored diamonds and gemstones which happen to be difficult to get elsewhere. The diamonds may also be conflict-free, that will be a key point for all shoppers.
“men and women visited you because they seek out anything a little different, something a bit more special than everyone provides,” Benji stated.
While Leibish & Co. supplies top-quality old-fashioned expensive diamonds, the organization focuses primarily on colorful, unique precious jewelry. When asked why business provides such a top buyer return price, Benji rapidly pinpoints the main reason.
“its a variety of outstanding items, great service, and precious jewelry designed into the greatest quantities of perfection,” he stated. “The precious jewelry we make is certainly not your everyday, mass-produced version of item. Each piece is tailor-made to perfectly fit the diamond or gemstone chosen by the client.”
A Family Affair With private Service
Leibish & Co. is a true family members company, with Leibish’s friends playing crucial parts for the organization.
Leibish serves as creator and chairman for the company, while their partner, Rosi, could be the company’ occasions Manager. Their oldest daughter, Chavi, functions as top honors Jewelry Designer â and that is an enormous duty since custom precious jewelry comprises more than 50% from the organizations business, Benji stated.
Leibish’s eldest daughter, Yossi, could be the CEO of Leibish & Co. Another boy, Shmulik, who’s a graduate with the Gemological Institute of The usa, may be the main Diamond Buyer for any company. “Shmulik is actually, in all honesty, certainly one of many gifted shade diamond experts in a,” Benji stated.
Leibish’s child Itzik may be the organizations COO and runs the ny workplace on Fifth Avenue. Yoni, that is the youngest of Leibish’s five young children, could be the business’s CFO.
“As one of the longtime members of the group, i could tell you that, however, there is not any relationship, they start thinking about me, and others, part of their family,” Benji said. “We bring our personal knowledge on company, but interact to regularly develop the business.”
Customers are in addition handled like family at Leibish & Co., where in fact the company invests electricity into private service and revenue. “if you’ve ever addressed one particular agent, as an example, that is the same individual you’ll constantly manage, whatever you may be contacting or writing in approximately,” Benji said. “We don’t have confidence in passing consumers around to various divisions when they’ve a concern or particular issue they would like to manage.”
Clients originate from all around the World
Leibish has a number of various kinds of clients: you can find customers, whom mainly store through the site, stores, and the ones during the trade company, whom typically visit the businesses main workplaces in New York, Israel, and Hong-Kong.
A great deal of Leibish & Co.’s clients are from the united states of america. Its then top audience is actually Canada, followed by great britain, Australian Continent, Hong-Kong, while the rest of European countries.
Customers at every level of existence shop at Leibish & Co., though nearly all are between the centuries of 35 and 54, Benji stated. Moreover, the company garners about 300,000 site visits each month â and helps to keep almost all of the customers finding its way back.
“with more than a 70percent return customer standing, we stay being among the most well-known businesses in our niche,” he stated.
Colorful Diamonds & Gemstones With a “Design your very own” Option
Leibish & Co. carries top-quality precious jewelry, but also keeps inventory freedom, particularly for internet based customers, Benji mentioned. The company carries countless loose expensive diamonds and valuable gemstones, but the essential products are tailored precious jewelry creations.
“We hold big selection of multicolor diamond and gem jewellery, with a few on the rarest tones actually seen,” he stated. “the audience is known most readily useful by our very own bread-and-butter items â yellowish diamond and red diamond wedding rings. But we sell diamonds of virtually every shade, and priceless gemstones â such as sapphires, emeralds, and rubies. We offer jewelry constructed with colorless diamonds, as well, but all of our knowledge is within the world of shade.”
For consumers who have one thing in your mind and require assist which makes it possible, Leibish & Co. provides a “Design Your Own” jewellery instrument, which Benji stated is their top product.
“Naturally, when shopping for a special part, individuals typically want certain stones and placing types they’ve currently dropped crazy about,” the guy said. The “Design your very own” instrument makes it possible for consumers to construct a bit with the rock, placing, and material of their option.
“permits them to deliver their particular desires to life â with your knowledge in craftsmanship,” Benji informed all of us.
Add-ons & unique on the web Tools available for Leibish & Co.
because looks toward the long term, Leibish & Co. is gradually changing toward higher-ticket items and much more product assortment. The organization feels comfy branching off to new product lines as a result of the determination and passion it relates to perfect their existing projects.
“we’ve got spoken of launching a variety of accessories â for example luxury watches, handbags, and also pencils,” Benji mentioned. “But we chose to wait until we initially perfected all of our primary line of product, and that’s diamonds.”
Leibish & Co. is also searching for ways to continue perfecting their preferred internet site, also. One of the ways it plans to improve its internet based knowledge is through launching augmented fact characteristics, which will give virtual consumers more of an in-store knowledge.
As a business having its roots in colourful expensive diamonds and ecommerce, Leibish & Co. consistently innovate in a normal business which views change because exception to this rule, maybe not the rule.